Privacy Policy

Privacy Policy for Patrons on the Digswell Players and Digswell Players Expressions (“our”, “us” and “we”) mailing lists.
1. Data Protection
Under the Data Protection Act and General Data Protection Regulations, we have a legal duty to protect any information we collect from you. Personal data (Name, Address, Telephone Number and Email address) you give will be used exclusively for providing you with the information or service that you have requested. Once you have booked tickets with us, your contact details will be held on our database. From time, to time we may send you information about us, our programme of events and those of similar events that are likely to be of interest to you. This is called ‘Legitimate Interest’.  If you do not wish to receive this information, please tell us by return of email and we will remove you from our mailing list. We do not pass any of your personal data to outside organisations and/or individuals with out your consent.

2. How do we protect your information?
We follow the Information Commissioner’s Office’s recommendations for our own data security. Our Payment Processor uses their own security measures to keep your personal banking details safe, including safeguards such as firewalls and data encryption.

3. Payment details
Payment is handled separately, and securely, through our card payment partner, so we never gather those details and we never have access to them.

4. How do we process this information, and for what purpose?
At present, we require these personal details for a number of reasons. We need your full name and e-mail address and phone number, so We may be able to send you tickets electronically, so We can re-issue you tickets and possibly offer refunds if necessary, and We also require this information for Our own record keeping, as well.

5. Use of Cookies
When you provide us with personal information on this site we may use "cookies". A cookie is a short amount of data that is sent to your browser by a Web server and can only be read back by the server that sent it to you. A cookie functions as your identification card and We may use it to track your bookings, log your IP address, or record other information about you. Cookies cannot be executed as code or deliver viruses. Most browsers are able to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. If you decline to accept a cookie sent by Us you may not be able to access certain functions of the site such as online booking.

6. External links
This site may contain links to other sites at which your personal information is collected, on our event pages for example. When following a link to another site, the collection and use of your personal information is controlled by the privacy policy of that site. We do not accept any responsibility or liability for the privacy policies of external websites and your use of external websites is at your own risk.

7. Accuracy
The information contained within our web site is correct at time of being published. We reserve the right to make alterations where necessary and are not liable for any subsequent omissions.
All information is correct at the time of publication. We reserve the right to make alterations should circumstances require it.

8.Your Rights
Please let us know if your information changes as it is important that the information we hold about you is           
accurate and up to date. You are on our mailing list because you have been to one of our productions or have expressed an interest in them. Circulating information to you is a necessary part of promoting our productions but you can ask us to stop sending you this information and remove your details from our files at any time. You have the right to request a copy of all the personal information we hold about you in a Subject Access Request. To do this, simply contact us at the address below We will take reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.

9. Changes to this Privacy Policy
We may amend this privacy policy from time to time, for example to keep it up to date or to comply with legal requirements. If there will be any significant changes made to the use of your personal information in a manner different from that stated, we will seek you permission first.
How to contact us:
Digswell Players
6 Foxley Grove, Digswell
Hertfordshire, AL6 0DW
0845 20 90 100