Terms and Conditions

Pleasant Valley Community School District Box Office

1. Tickets

a. Tickets for sale online are subject to availability.

b. You should check your ticket at the time of purchase and contact us immediately if there is a mistake.

Phone: (563) 332-5151

Email: myattw@pleasval.k12.ia.us

2. Delivery

Tickets will be supplied by email for you to print out. If you have no facilities to print a ticket, you may pick up your ticket at will-call.

3. Refunds and Exchanges

a. Once tickets have been paid for, we are unable to provide a refund or exchange (the exception to this is at sub-clause 4c).

b. If you cannot attend a performance, we are unable to refund or exchange your tickets.

c. If the event is cancelled by us, you will be entitled to a refund. Refunds must be claimed within 1 month from the date of the event.

d. If a performance is rescheduled, tickets for the rescheduled event will be honored for that performance, but we are unable to offer a refund if you are unable to attend at the newly rescheduled event.

e. Any card transaction fees are non-refundable.

4. Cancellation

It is your responsibility to ascertain whether the event you have booked has been cancelled or rescheduled. (See also Refunds and Exchanges).

All information is correct at the time of publication. We reserve the right to make alterations should circumstances require it.