Privacy Policy

Cupar Amateur Musical Society Box Office- Privacy Policy
Cupar Amateur Musical Society, www.cuparams.org , cuparamssecretary@gmail.com
We are committed to protecting and respecting your privacy. This privacy notice (together with any other documents refered to herein) set out the basis on which the personal datacollected from you, or that you provide to Us, will be processed by Us in connection with the promotion and sales of tickets to events managed or promoted by Us. Please read the following carefully to understand Our views and practices regarding your personal data and how We will treat it.

For the purpose of the General Protection Regulation ("GDPR") the Data Controller is Raymond Hutcheson Young.
We use thelittleboxoffice.com, an online application provided by The Little Box Office Limited ("LBO"), to manage our ticket sales. We use LBO to process personal information as a data processor on Our behalf. LBO is only entitled to process your personal data in accordance with Our instructions.


1. What information do We gather?
As a visitor to the LBO platform you may be asked to provide us with personal information such as your name, address, telephone number and email address when you fill out a form.
This information is collected for internal administrative purposes only and will not be passed to any other organisations. Some of the information We collect through forms is marked as mandatory and other information is provided voluntarily, if you fail to provide Us with information that is marked as mandatory We will not be able to process your form. The only mandatory information We ask for is that which is needed to complete the ticket sale, requiring that you provide Us at least with your full name and e-mail address.


2. Payment details
Payment is handled separately, and securely, through Stripe (“Payment Processor”), so those details are never gathered by Us and We never have access to them.You should refer to the Payment Processor's own privacy notice for information about how they process your personal data.

3. Lawful Basis for Processing
We rely on "performance of a contract with the data subject" as the lawful basis of processing your information where we do this so that we can provide you with tickets and services.

We rely on legitimate interest as a lawful basis on which We collect and use your personal data for the pur[pose of direct marketing 


4. How do We process this information, and for what purpose?
At present, We require these personal details for a number of reasons. We need your full name and e-mail address so We may be able to send you tickets electronically, so We can re-issue you tickets and possibly offer refunds if necessary, and We also require this information for Our own record keeping, as well. We may also use these details to send you promotional material about other related services or products, unless you opt out of Our mailing list. If you wish to be removed from the mailing list, simply send Us an email request or check the relevant box during the booking process.


5. Who will We share this information with?
We do not share the information we collect with any third party apart from The Little Box Office, who host the site and hold this information for Us. They are also subject to the Data Protection Act and the Privacy Act in the same manner We are.


6. How do We protect your information?
We follow the Information Commissioner’s Office’s recommendations for Our own data security. Our Payment Processor use their own security measures to keep your personal banking details safe, including safeguards such as firewalls and data encryption. Please see their privacy policy for more information.


7. How do you access, change or remove your information?
Among others, you have the right to a copy of the information We have collected from you. Additionally, you are entitled to have inaccurate personal data rectified or destroyed. In fact, We welcome any amendments you may suggest, as it is also Our obligation to keep any data We collect as accurate as reasonably possible. 

You have the right to access and amend or ask Us to remove your personal information at any time and if you wish to do so:
- please email Us at cuparamssecretary@gmail.com
- call us on 07746046987 or
- write to us at Mrs Alison Lumsden, Secretary, Cupar Amateur Musical Society,
1 Lorne Street, Ladybank KY15 7NB


8. How long do we keep your personal data
When you provide Us with personal information on this site We may use "cookies". A cookie is a short amount of data that is sent to your browser by a Web server and can only be read back by the server that sent it to you. A cookie functions as your identification card and We may use it to track your bookings, log your IP address, or record other information about you. Cookies cannot be executed as code or deliver viruses. Most browsers are able to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. If you decline to accept a cookie sent by Us you may not be able to access certain functions of the site such as online booking.


8. External links
This site may contain links to other sites at which your personal information is collected, on our event pages for example. When following a link to another site, the collection and use of your personal information is controlled by the privacy policy of that site. We do not accept any responsibility or liability for the privacy policies of external websites and your use of external websites is at your own risk.


All information is correct at the time of publication. We reserve the right to make alterations should circumstances require it.