Effective from 26th August 2016. Please note these ‘Terms and Conditions’ may be subject to change without notice.
GRASP (Global Romanian Society of Young Professionals) (“Our”, “Us” and “We”) Box Office - Terms and Conditions of Sale and Booking
1. Online Box Office Arrangements
a. These full terms and conditions apply to tickets sold through Our box office online site. These terms and conditions should be read prior to purchase, as purchase of a ticket means you accept all the terms and conditions.
b. The information contained in this website has been prepared solely for the purpose of providing information about performances and making online bookings for these performances.
c. By accessing this site you will be assuming all risks associated with the use of this site, including risk of your computer, software or data being damaged by any virus which might be transmitted or activated via Our box office site or your access to it.
d. You will only use this website for personal private use.
2. Tickets
a. Tickets for sale online are subject to availability.
b. You should check your ticket at the time of purchase and contact Us immediately if there is a mistake.
c. We will not be responsible for any tickets that are lost, stolen or destroyed.
d. The price of the ticket includes any applicable taxes and booking or collection fees.
3. Delivery
a. Tickets will be supplied by email for you to print out. If you have no facilities to print a ticket, please contact us by email at https://sites.google.com/a/mygrasp.org/romanian-christmas-ball/contact
b. The tickets may also be collected at the box office of the venue the date of the event 2 hours before the beginning of the event. Purchaser MUST present NRIC/Passport and Booking Reference upon ticket collection.
4. Refunds and Exchanges
a. Once tickets have been paid for We are unable to provide a refund or exchange (the exception to this is at sub-clause 4c).
b. If you cannot attend a performance We are unable to refund or exchange your tickets.
c. If the event is cancelled or rescheduled by Us you will be entitled to a refund.
Refunds must be claimed within 1 month from the date of the event.
d. Any postage and/or card charges are non-refundable.
5. Cancellation
It is your responsibility to ascertain whether the event you have booked has been cancelled or rescheduled. (see also Refunds and Exchanges).
6. General conditions
a. We reserve the right to refuse admission.
b. We reserve the right to request patrons to leave the premises.
c. You should retain your ticket as it may be required for re-admission.
d. You must comply with safety announcements and instructions given by the stewards.
e. Animals are not permitted within the venue, with the exception of assistance dogs.
f. Infants in arms or children without tickets will not be admitted unless otherwise stated in event advertisements or announcement.
g. Latecomers cannot be admitted until a suitable break during the performances.
h. We may add, withdraw or substitute artistes and/or vary advertised programmes, event times, seating arrangements and audience capacity without prior notice.
i. Student (and others where applicable) must be shown to obtain discounts (where applicable) and upon admission
j. We may use the ticket holder's image or likeness in any live or recorded video display, photograph or picture
j. The Ticket Holder agrees to submit to any search for any prohibited items including but not limited to weapons, controlled, dangerous and illegal substances
and recording devices.
k. The Ticket Holder voluntarily assumes all risk and danger incidental to the event whether occurring prior to, during or subsequent to the actual event, including any death, personal injury, loss, damage or liability.
7. Accuracy
The information contained within this site is correct at time of being published. We reserve the right to make alterations where necessary and are not liable for any subsequent omissions.
8. Data Protection
Under the Data Protection Act We have a legal duty to protect any information we collect from you. Personal data you give will be used exclusively for providing you with the information or service that you have requested. Once you have booked tickets with Us, your details will be held on Our database. From time, to time we may send you information about Us and Our programme of events. If you do not wish to receive this information, please tell Us by return of email and We will remove you from our mailing list; alternatively, check the relevant box during the booking
process. We do not pass any of your personal data to outside organisations and/or individuals.
All information is correct at the time of publication. We reserve the right to make alterations should circumstances require it.