November Club, National Trust and Little Box Office respects the rights of its customers and their personal details, and is in full agreement with the principles outlined in the Data Protection Act. In the interest of honesty and transparency, we sincerely hope that this privacy notice is clear, concise and informative.
1) What information do we gather?
The only mandatory information we ask for is that which is needed to complete the ticket sale at the bare minimum, requiring that you provide us only with your full name, e-mail address and postcode.
Payment is handled separately, and securely, through PayPal, so those details are never gathered by us and we never have access to them.
2) How do we process this information, and for what purpose?
At present, we require these personal details for a number of reasons.
We need your postcode so that we can understand where our audiences are coming from and ensure we reach all sections of our communities.
We require this information for our own record keeping and evaluation. We may also use these details to send you promotional material about this performance and other related services or products, should you choose not to opt out.
3) Who will we share this information with?
We do not share the information we collect with any third party apart from The Little Box Office, who host the site and hold this information for us. They are also subject to the Data Protection Act.
4) How do we protect your information?
We follow the Information Commissioner's Office's recommendations for our own data security.
PayPal uses their own security measures to keep your personal banking details safe, including safeguards such as firewalls and data encryption. Please see their privacy policy for more information.
5) What rights do you have to access, change or remove your information?
Among others, you have the right to a copy of the information we've collected from you. Additionally, you are entitled to have inaccurately personal data rectified or destroyed. In fact, we welcome any amendments you may suggest, as it is also our obligation to keep any data we collect as accurately as reasonably possible.