Terms & Conditions

Use of the Players Theatre Box Office

Your use of this website is subject to the following conditions and you should not use this website unless you accept these conditions:
1. The information contained in this website has been prepared solely for the purpose of providing information about performances and making online bookings for these performances.
2. By accessing this site you will be assuming all risks associated with the use of this site, including risk of your computer, software or data being damaged by any virus which might be transmitted or activated via the Players Theatre box office site or your access to it.
3. You will only use this website for personal private use.

Conditions of Sale & Variations to ordersĀ 
All tickets purchased, whether bought online, over the phone, or in person are non-refundable and non-exchangeable. In the event that an exchange is agreed, the Players Theatre reserve the right to charge an administation fee. Please note that exchanges are at the sole deiscretion of the box office manager in exceptional circumstances. Should an event be cancelled, moved to another date, or details of the event are significantly changed after a booking is placed (significant changes being a change of headline act (concerts only), venue or show time), by the Players Theatre, or the promoter, you will be entitled to a full refund of the advertised ticket price, excluding any booking fees, or service charges. Customers will be contacted by email or telephone in this case, and advised how their refund will be processed.

Refusal of Entry
The Players Theatre management reserve the right to exclude entry to any individual(s) to its performances or venue if it deems appropriate; in this circumstance, no ticket or handling fees will be refunded.

Protecting your Data
Under the Data Protection Act and the Privacy Act, we have a legal duty to protect any information we collect from you. Personal data you give will be used exclusively for providing you with the information or service that you have requested. Once you have booked tickets with the Players Theatre box office your details will be held on our database. From time to time we may send you information about Players Theatre and its programme of events. If you do not wish to receive this information, please tell us by sending an email at unsubscribetps[at]thelittleboxoffice[dot]com. We do not pass any of your personal data to outside organisations and/or individuals.