ShoutOut Productions (“Our”, “Us” and “We”) Box Office - Privacy Policy
1. What information do We gather?
As a visitor to this site you may be asked to provide us with personal information such as your name, address, telephone number and email address when you fill out a form.
This information is collected for internal administrative purposes only and will not be passed to any other organisations. Some of the information We collect through forms is marked as mandatory and other information is provided voluntarily, if you fail to provide Us with information that is marked as mandatory We will not be able to process your form.
The only mandatory information We ask for is that which is needed to complete the ticket sale, requiring that you provide Us at least with your full name and e-mail address.
2. Payment details
Payment is handled separately, and securely, through Stripe Inc (“Payment Processor”), so those details are never gathered by Us and We never have access to them.
3. How do We process this information, and for what purpose?
At present, We require these personal details for a number of reasons. We need your full name and e-mail address so We may be able to send you tickets electronically, so We can re-issue you tickets and possibly offer refunds if necessary, and We also require this information for Our own record keeping, as well. We may also use these details to send you promotional material about other related services or products, unless you opt out of Our mailing list. If you wish to be removed from the mailing list, simply send Us an email request or check the relevant box during the booking process.
4. Who will We share this information with?
We do not share the information we collect with any third party apart from The Little Box Office, who host the site and hold this information for Us. They are also subject to the Data Protection Act and the Privacy Act in the same manner We are.
5. How do We protect your information?
We follow the Information Commissioner’s Office’s recommendations for Our own data security. Our Payment Processor use their own security measures to keep your personal banking details safe, including safeguards such as firewalls and data encryption. Please see their privacy policy for more information.