Tickets are non-refundable. However, subject to availability, tickets may be either exchanged up to a week before or accepted for resale. All requests must be received in writing or by email, and W.H.O's exchange and resale facility is subject to a £10 per-ticket administration fee.
Please note that a resale is never guaranteed and that W.H.O reserves the right to sell any unsold tickets for that performance before returned tickets can be sold.
Reimbursement for resold tickets will only be made to the original purchaser.
All tickets are sold subject to the right of the Management to make any alterations to the published operas, dates or casts which may be necessary owing to illness or other unforeseeable circumstances.
​Photography, filming and sound recording of any kind are strictly prohibited. By entering the grounds of Winslow Hall you agree to being filmed or photographed which may be used for marketing or promotional purposes.