Why choose the little box office?
In 2009, we were just like you - looking for an online ticketing system. We were committee members of our local community theatre and our ticketing provider had gone bankrupt, owing us a lot of money. After weeks of research we were only able to find ticketing companies that partly met our requirements. This is when our professional life and favourite pastime merged. At this time, we were running a small online software development agency and the committee's answer to our presentation was to ask us to create a bespoke ticketing software - from scratch!
From our research, we identified the best features we had seen. We also added what was missing, such as instant cash flow, meaningful reporting and simplicity of use. Six months later we were selling tickets with what was the first version of the little box office. The feedback from end customers was so great that soon other organisations asked us if they could ticket their events with it. The rest is history.
Today we still thrive on feedback from our clients and their customers. We very much remember our roots and place the end-user first in everything we do. But do not take our word for it, see below why people love using the little box office today.
Why keep using the little box office?
The Little Box office has been a life saver for our organisation.
As a community theatre group immediate access to our ticketing funds as well as a pleasant audience experience is very important to us. They have given us so much advice, and the product itself is so much better than we hoped.
We strongly recommend The Little Box Office to anyone considering it, and we are more than happy to provide a personal reference.
We have used the Little Box Office on many occasions, to do so many different things.
They are always there to help, guide and adjust the system to fit very different events and cater for all the different after-event evaluations we find ourselves requiring.
Fantastic - couldn't ask for better and top class customer service.
We are delighted with the service provided by The Little Box Office.
We were looking for an online booking service after many years selling tickets via our local theatre.
It has been brilliant having the ticket money in our account before the show! It is a dream to use and good to look at - highly recommended. Thank you!
The Little Box Office is the system we chose when we decided it was time to be very grown up and start to do on-line bookings. Many of our audience members have remarked how easy and straightforward it is to use.
As a small-scale theatre we have been very impressed with the patience and guidance given to us during the set-up period and, indeed, are still being given. We are very happy that we chose this system.
It has been great working with little box office, helpful and attentive staff always doing their best to accommodate the growing & changing needs of us as a client.
It is an easy to use platform & allows us to do most of the things we need when selling to our fanbase.
We've been using the little box office for a year and a half now and the change over from an old school paper ticket system to an online system was such a wonderful choice.
The online system has never let us down and the risk of human error has been eliminated. The money we've saved on postage of tickets and the space saved from not needing to file everything is just the icing on the cake.
The little box office are an amazing company offering a great service and they are super helpful. I would highly recommend them, and am grateful for how much easier my life now is as a result of their flawless service.
So the Festival is over! It was a great success and we received several complimentary comments about how easy people had found it to book tickets on-line.
As organisers we are also very pleased with the service that you have provided and the comprehensive reporting mechanisms that have been available to us.
The little Box Office has given us complete control over our ticket management.
We are a group performing in several different theatres throughout the year all of which have different seating plans and scale of charges. LBO easily deals with the variables and our audiences can book with ease and confidence. Feedback has been tremendous, as well as being administratively easy, the fact that we get immediate cash flow is also a big plus for us. All credit to the LBO team – long may their service thrive and benefit our organisation.
I just wanted say a very big thank you for our box office!
It's really is super efficient and easy and well presented and organised! You are ALWAYS at the end if the email, in fact I remember you responding to an urgent help email one evening at 10pm!
Its so personable and so easy to use and the main and amazing beauty is our ticket sales hit the bank immediately they are paid for- BRILLIANT! Helps so much with cash flow!
Thrilled to bits! Thank you so much!
The History of Comedy was a huge success.
Thanks again for your fabulous box office system, now we have the hang of it, it makes our lives much easier!!
Working with The Little Box Office has improved our Box Office exponentially. We now have an online presence but can still take telephone and personal bookings.
The tickets are automatically emailed to customers who book online or we can email or print them. The System gives us many reporting and searching capabilities and has been improved recently to allow us more control over the set up of Events and performance scheduling.
The staff at The Little Box Office are just an email or phone call away if we do need any help. They have always responded quickly to our requests – whether for help or for setting up the system for us. They are also interested in our experience of using the system and have made improvements to The Little Box office in response to our suggestions.
We simply could not do what we do without The Little Box Office.
We are a guided tour company, based in Prague, where we offer small-group walking tours of the city. Most of our customers find us online, and TLBO platform allows them to see exactly how many spaces are left on each tour, and gives them the opportunity to book there and then, in a simple three-click process. As the funds go instantly to our PayPal account, it means that we can keep a close eye on our cash-flow, and by using a tablet, we can keep a track of our bookings on-the-go. Therefore in the case of bookings over the phone, we can easily log into the system and process the orders as they happen, allowing us full control of the numbers on each tour.
Finally, TLBO's commitment to customer service is excellent. In the case of a problem or a question, we simply have to contact them, and we are invariably provided with an answer or a solution. I am very happy to give The Little Box Office my full recommendation.