Features

What does it do? What does it look like?

Trusted by many venues worldwide, the Little Box Office ticketing solution provides ticketing software and services to meet the specific business needs of venue owners, event organisers and ticket agents.

Click on the headings or arrow icons below for details about some of the features available. Better yet, why not arrange a walk-through? Reading about it is no substitute for seeing the software in action for yourself!

Simply click on any of the features below for further information:

  • Get a bespoke box office to match your website design and layout
  • Customise text and interface to personalise your booking pages
  • Hide/show sections to make the booking pages more relevant
  • Set the interface language to the one your customers understand best
  • Tickets are designed to meet your specific requirements
  • E-tickets (print-at-home) are sent by email
  • Tickets can be printed on inkjet, laser or thermal printers
  • Layout, size, contents and design are entirely customisable
  • Prices can vary based on type of audience (adults, children, concessions, members, etc)
  • Prices can vary based on location of the seats on a sitting plan (stalls, circle, balcony, etc)
  • Prices can vary based on who is placing the order (administrator or online customer)
  • Discounts can be based on date of purchase (early bird tickets, priority booking period, etc)
  • Discounts can be based on voucher code used (promotion, competition, members, etc)
  • Discounts can be based on number of tickets bought (family ticket, group discount, etc)
  • Tickets can be limited in number per order
  • Tickets can be set to start only after a certain date
  • Tickets can be set to stop on a certain date
  • Tickets can be set to be only available for sales in person and over the phone
  • Tickets can be set to be only available for online sales
  • Tickets sales money goes directly from customers to you
  • Accept any debit or credit card as well as Paypal payments
  • Use Authorize.net, Braintree, Paypal, Stripe or your own merchant account
  • Offer reserved seating/location (sitting plan, table plan, bus seating, tent pitches, etc.)
  • Unreserved seating with single or multiple areas (front, back, riverside, etc)
  • Custom seat/location numbering
  • Multiple plans can be used for different events at the same time
  • Create events summary and details pages with the content you choose
  • Manage multiple venues
  • Show venue location on google map
  • Assign and sort events with categories
  • View listings by events or in calendar view
  • Manage orders (edit, create, cancel, print, resend, add notes)
  • Manage events (edit, create, publish, unpublish, restrict customer access)
  • Manage customers and users (edit, create, sort, find, export)
  • Manage reports (run, configure, export)
  • Access real time data 24/7
  • Export data in .csv (spreadsheet compatible format)
  • Analyse sales, orders, customers and events
  • Drill down information by date, event, performance, payment type, ticket type and user
  • Collect customers details (name and email address) whether or not they have created an account
  • Customers can opt out of your marketing database
  • Collect custom information for specific events (how did you hear about us, children ages, etc.)
  • Enable Twitter and Facebook share links on all events
  • Customers can create in one click a Facebook post about their booking
  • Customers can add in one click their booking details in their own calendar (e.g. Outlook, Google Calendar)
  • Ticket sales money goes directly from customers to you
  • Data is continuously backed up
  • Barcodes/QR codes and customer information can be displayed on each ticket
  • Tickets can be scanned via proprietary iOS App to check for authenticity and validity
  • All connections are encrypted
  • PCI compliant
  • Scan tickets very quickly (a ticket every 2 seconds
  • Scan tickets without internet connection
  • Export scanning records in .csv (spreadsheet compatible format)
  • Network multiple devices over wifi to scan tickets simultaneously

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